Our services. Added value. For everyone wanting to get maximum benefit from their dataroom solution.
You naturally want to get the most out of your Brainloop solution. And just as naturally, we’re there to help you do just that. Whether you need a hand rolling it out or some help with everyday operations. That’s why our specialists are available whenever you have a question – they’re always happy to answer your queries about your enterprise solution. Any time.
24 hours a day and 7 days a week, our Brainloop Support Team specialists are standing by whenever you need help – whether it’s for logging in to the system or resetting your password. You can also find answers to your questions on our customer service portal, which is available in English, German and French.
Also available round the clock on our customer service portal: the Brainloop Knowledge Base, which we update constantly with user tips. You’ll find online help for the most frequent questions in there, as well as information about many of the most important functions in your secure dataroom solution.
Are you looking to adapt your dataroom to your exact requirements? Then Brainloop consulting is just what you need. Leverage the skills of the Brainloop consulting team to configure your dataroom, implement specific requirements, modify permissions or create dataroom templates. Our team will be happy to advise you on areas like the implementation of complex permission structures and setting up processes to optimise collaboration in the dataroom.
We can also help if you need to structure and install customised solutions using a web services interface and/or integrate third-party software, such as Adobe LiveCycle Rights Management and Microsoft Rights Management.
Is security a top priority in your company? In Brainloop training courses, you’ll learn about the key security functions and get some valuable tips on working efficiently on your confidential projects. You can book the course you need quickly and easily online and run it as a personalised webinar session for each participant. That way, you can be sure that all your staff know how to use the system and immediately put what they’ve learned into practice. That goes for users as well as dataroom managers.
or visit the Brainloop Customer Portal